{"id":424,"date":"2026-09-07T15:47:03","date_gmt":"2026-09-07T13:47:03","guid":{"rendered":"https:\/\/palma-samana-glamping.com\/?page_id=424"},"modified":"2026-09-07T22:08:46","modified_gmt":"2026-09-07T20:08:46","slug":"politique-dannulation","status":"publish","type":"page","link":"https:\/\/palma-samana-glamping.com\/en\/politique-dannulation\/","title":{"rendered":"Cancellation Policy"},"content":{"rendered":"\t\t
\n\t\t\t\t
\n\t\t\t\t\t
\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t

Politique d\u2019Annulation<\/h1>\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
\n\t\t\t\t\t
\n\t\t\t\t
\n\t\t\t\t\t\t\t\t\t\n

Chez Palma Saman\u00e1 Camping<\/strong>, nous comprenons que les impr\u00e9vus arrivent. Nos conditions d’annulation visent \u00e0 offrir de la flexibilit\u00e9 tout en garantissant la bonne gestion de notre \u00e9tablissement.<\/p>\n\n\n\n

1. Conditions d’Annulation selon le Tarif<\/h3>\n\n\n\n

Les conditions applicables sont celles s\u00e9lectionn\u00e9es lors de votre r\u00e9servation :<\/p>\n\n\n\n

    \n
  • Tarif Flexible :<\/strong>\n
      \n
    • Annulation gratuite<\/strong> jusqu’\u00e0 [14 jours]<\/strong> avant la date d’arriv\u00e9e.<\/li>\n\n\n\n
    • En cas d’annulation entre [13 et 7 jours]<\/strong> avant l’arriv\u00e9e, [50%]<\/strong> du montant total reste d\u00fb.<\/li>\n\n\n\n
    • En cas d’annulation \u00e0 moins de [7 jours]<\/strong> ou de non-pr\u00e9sentation (no-show<\/em>), 100%<\/strong> du montant total est conserv\u00e9.<\/li>\n<\/ul>\n<\/li>\n\n\n\n
    • Tarif Non-Remboursable :<\/strong>\n
        \n
      • La totalit\u00e9 du paiement est exig\u00e9e \u00e0 la r\u00e9servation. Aucune modification ni remboursement ne sera accord\u00e9.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\n\n\n

        2. Proc\u00e9dure d’Annulation<\/h3>\n\n\n\n

        Toute demande d’annulation doit \u00eatre formul\u00e9e par \u00e9crit \u00e0 l’adresse email suivante : [EMAIL DE CONTACT]<\/strong>. La date de r\u00e9ception de l’email fait foi.<\/p>\n\n\n\n

        3. Interruption de S\u00e9jour<\/h3>\n\n\n\n

        Tout s\u00e9jour \u00e9court\u00e9 ou interrompu par le client ne donne droit \u00e0 aucun remboursement.<\/p>\n\n\n\n

        PAGE 3 : Politique de Confidentialit\u00e9<\/h3>\n\n\n\n

        Politique de Confidentialit\u00e9<\/h1>\n\n\n\n

        Palma Saman\u00e1 Camping<\/strong> s’engage \u00e0 prot\u00e9ger la vie priv\u00e9e de ses clients et des utilisateurs de son site web.<\/p>\n\n\n\n

        1. Donn\u00e9es Collect\u00e9es<\/h3>\n\n\n\n

        Dans le cadre de votre r\u00e9servation ou de vos \u00e9changes avec nous, nous pouvons collecter :<\/p>\n\n\n\n

          \n
        • Vos informations d’identit\u00e9 (Nom, Pr\u00e9nom).<\/li>\n\n\n\n
        • Vos coordonn\u00e9es (Adresse email, num\u00e9ro de t\u00e9l\u00e9phone WhatsApp, adresse postale).<\/li>\n\n\n\n
        • Vos donn\u00e9es de paiement (trait\u00e9es de mani\u00e8re s\u00e9curis\u00e9e par nos prestataires bancaires).<\/li>\n<\/ul>\n\n\n\n

          2. Finalit\u00e9s du Traitement<\/h3>\n\n\n\n

          Vos donn\u00e9es sont collect\u00e9es pour :<\/p>\n\n\n\n

            \n
          • La gestion et le suivi de vos r\u00e9servations.<\/li>\n\n\n\n
          • La communication concernant votre s\u00e9jour (confirmation, instructions d’arriv\u00e9e).<\/li>\n\n\n\n
          • Le traitement de vos demandes via le service client.<\/li>\n\n\n\n
          • L’envoi d’offres promotionnelles si vous y avez express\u00e9ment consenti.<\/li>\n<\/ul>\n\n\n\n

            3. Partage et Protection des Donn\u00e9es<\/h3>\n\n\n\n

            Vos informations personnelles ne sont jamais vendues \u00e0 des tiers<\/strong>. Elles sont transmises uniquement \u00e0 nos prestataires techniques indispensables au fonctionnement du service (moteur de r\u00e9servation, passerelles de paiement s\u00e9curis\u00e9es).<\/p>\n\n\n\n

            4. Vos Droits<\/h3>\n\n\n\n

            Conform\u00e9ment \u00e0 la r\u00e9glementation sur la protection des donn\u00e9es, vous disposez d’un droit d’acc\u00e8s, de rectification, de suppression et d’opposition \u00e0 l’utilisation de vos donn\u00e9es personnelles.<\/p>\n\n\n\n

            <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

            Politique d\u2019Annulation Chez Palma Saman\u00e1 Camping, nous comprenons que les impr\u00e9vus arrivent. Nos conditions d’annulation visent \u00e0 offrir de la […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-424","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/palma-samana-glamping.com\/en\/wp-json\/wp\/v2\/pages\/424","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/palma-samana-glamping.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/palma-samana-glamping.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/palma-samana-glamping.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/palma-samana-glamping.com\/en\/wp-json\/wp\/v2\/comments?post=424"}],"version-history":[{"count":4,"href":"https:\/\/palma-samana-glamping.com\/en\/wp-json\/wp\/v2\/pages\/424\/revisions"}],"predecessor-version":[{"id":472,"href":"https:\/\/palma-samana-glamping.com\/en\/wp-json\/wp\/v2\/pages\/424\/revisions\/472"}],"wp:attachment":[{"href":"https:\/\/palma-samana-glamping.com\/en\/wp-json\/wp\/v2\/media?parent=424"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}